Tuesday, April 14, 2009

Signs of the Times

Consumers everywhere are in a serious "recession mind frame." They're delaying purchases or deciding simply to forego things that they would ordinarily be buying. It's a scary time if you're a trying to market anything that's not pretty much an absolute necessity. If it's a "nice to have" thing but not a "must have" thing, then you are definitely feeling the impact of this recession mindset that gripping most Americans.

Here are a few things that illustrate how bad this recession mindset has become and how lasting its impact may be.

1. The Cute Puppy No One Wanted

I attended a charity event recently that I've attended for the last three years. The event includes both silent and live auctions to raise money for the charity. In prior years, the highlight of the event is the live auctioning of a cute puppy. The biding is spirited and the puppy generates a multiple thousand dollar contribution for the cause. This year, when the puppy went up for auction, no one bid. It was sad and embarrassing. The puppy was as cute as ever, but this year, no one wanted to come home with a new puppy. Another mouth to feed? Vet bills? Buying a new puppy in this economy? It was a sobering moment, because this was a relatively wealthy crowd. It really brought home how bad things have gotten.

2. Outrage at Excessive Executive Compensation

No matter how well a company is performing, it is now PR poison to grant large bonuses and multi-million dollar compensation packages to top executives. When so many are out of work, forced to cut back and losing their savings, it does seem ridiculous and unfair to read of CEO "Mr Big Shot" and his $25 million bonus. I think we've gotten to a point where this type of compensation is no longer routinely accepted. I think the press will now focus on these types of comp packages and report on them and that Board of Directors will be forced to react. Is it more important to keep a few top execs fat and happy or is it more important to protect the public reputation and image of the corporation? It will be interesting to keep an eye on this issue and see if it goes away once the economy returns to health. I suspect we may have experienced a watershed moment that could forever change the excessive compensation earned by a select few.

3. GM Headed for Chapter 11

An American Icon company looks like it is about to declare bankruptcy. Any guess on how the stock market will react to this event if it happens? Can you imagine what it must be like to be a GM Dealer these days? How many of them are about to go out of business, too? Last night a friend told me he just bought a new GM car and got $17000 off the list price. How desperate did that dealer have to be to unload a new car at that steep a discount? GM is trying hard but everything positive that they do right now is overshadowed by the mass of negative publicity they're getting.

4. Banks Only Want to Lend Money to People Who Don't Need to Borrow

Isn't one function of the banking industry supposed to be to loan money to entrepreneurs and aspiring small business owners so that they can create new businesses, employ more Americans and fuel the overall economy? This financial crisis has made banks so conservative in their lending that the only people who can get money now are those that don't need it. Banks want to make money and they want to minimize bad loans, but don't banks also have a social responsibility to help create more jobs and grow the economy?

There is a lot of ill will being created right now by many American businesses. I'm not sure that this recession will be like the other ones I've live through. The impact of this one feels like it will be more permanent. My dad grew up during the The Great Depression and his outlook on life and money and business was fixed during that era. I suspect that many Americans are being affected just as deeply now by what we are experiencing. The impact on marketing will likely be permanent and immense.

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